Frequently Asked Questions
Everything you need to know about shopping for your furry, feathered, and finned friends.
How long does shipping take for pet supplies?
Standard shipping typically takes 3-5 business days. Express shipping is available for urgent needs, arriving within 1-2 business days depending on your location.
What is Pet World's return policy?
We offer a 30-day hassle-free return policy on most items. Products must be in their original packaging and unused. Please note that opened bags of food or treats cannot be returned for safety reasons.
Can I set up a recurring subscription for pet food?
Yes! Our 'Auto-Ship' program allows you to schedule regular deliveries of your pet’s favorite food and litter at a discounted rate, ensuring you never run out.
Are your treats and food products safe and high-quality?
Absolutely. We only partner with trusted brands that meet strict nutritional standards. Every product is inspected for quality and expiration dates before leaving our warehouse.
Do you offer international shipping?
Currently, Pet World ships to all 50 states and Canada. We are working on expanding our reach to more international destinations in the near future.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.